Hatteras is proud to produce custom printed products for a wide variety of industries. If, at any time, you are unhappy with your finished product’s quality of workmanship, please notify us at support@hatteras.freshdesk.com. Our team will promptly refund your purchase or provide a complimentary replacement. In cases of improperly placed orders (spelling, wrong name/address, etc), please call and let us know immediately at (313)624-3300. If the product has not been produced we will gladly cancel the order and refund your purchase.